What you need to know
NRC Real Time patient survey ratings are now available for more than 800 providers on the physician directory.
In 2018, Hackensack Meridian Health implemented NRC Real Time patient surveys to acquire patient feedback for the HMH Medical Group physicians and advanced providers.
We now have more than 80,000 responses for more than 800 providers with a total average star rating for all of our providers at 4.77 out of 5.
How Does This Help?
- Most NRC comments and ratings are positive, so our transparency ratings will allow consumers to see verified feedback and comments from our patients which will positively impact providers’ online reputation.
- 5-star ratings and comments on a provider’s profile will help with Search Engine Optimization (SEO) so our provider results show up at the top of search results page when patients look for providers online.